/* ── Hero ── */
.hiw-hero {
  min-height: 55vh;
  display: flex;
  align-items: center;
  justify-content: center;
  text-align: center;
  padding: 100px 60px 80px;
  position: relative;
  overflow: hidden;
}
.hiw-hero-bg {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center;
  opacity: 0.55;
  pointer-events: none;
  z-index: 0;
}
.hiw-hero-content { position: relative; z-index: 1; max-width: 700px; }
.hiw-eyebrow {
  font-size: 1.1rem;
  font-weight: 500;
  font-style: italic;
  color: #892A2A;
  margin-bottom: 16px;
  letter-spacing: 0.02em;
}
.hiw-eyebrow::after {
  content: '';
  display: block;
  width: 120px;
  height: 1px;
  background: #ccc;
  margin: 14px auto 24px;
}
.hiw-headline {
  font-size: 3.4rem;
  font-weight: 800;
  line-height: 1.15;
  color: #1A1A1A;
  margin-bottom: 28px;
}
.hiw-headline .red { color: #892A2A; }
.hiw-subtext {
  font-size: 1.1rem;
  font-weight: 400;
  color: #444;
  line-height: 1.7;
}

/* ── Process ── */
.hiw-process {
  background: #E0D5D5;
  padding: 80px 120px;
  text-align: center;
}
.hiw-process h2 {
  font-size: 2rem;
  font-weight: 700;
  color: #1A1A1A;
  margin-bottom: 48px;
}
.process-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 24px;
  max-width: 900px;
  margin: 0 auto;
}
.process-card {
  background: #fff;
  border: 1px solid #E0DFDD;
  border-radius: 12px;
  padding: 24px 28px;
  text-align: left;
  transition: background 0.25s ease, box-shadow 0.25s ease, transform 0.25s ease;
}
.process-card:hover {
  background: #F0E5E5;
  box-shadow: 0 8px 24px rgba(0,0,0,0.08);
  transform: translateY(-3px);
}
.process-card svg,
.process-icon {
  width: 40px;
  height: 40px;
  color: #892A2A;
  display: block;
  margin: 0 auto 10px;
  object-fit: contain;
}
.process-card h3 {
  font-size: 1rem;
  font-weight: 700;
  color: #892A2A;
  text-align: center;
  margin-bottom: 10px;
}
.process-card p {
  font-size: 0.88rem;
  color: #555;
  line-height: 1.65;
}

/* ── FAQ ── */
.hiw-faq {
  background: #E0D5D5;
  padding: 80px 120px;
}
.hiw-faq h2 {
  font-size: 2rem;
  font-weight: 800;
  color: #892A2A;
  text-align: center;
  margin-bottom: 48px;
}
.faq-card {
  display: flex;
  gap: 0;
  background: #ffffff;
  border: 1px solid #E0DFDD;
  border-radius: 12px;
  overflow: hidden;
  margin-bottom: 24px;
  box-shadow: 0 4px 4px 0 rgba(0, 0, 0, 0.25);
}
.faq-thumb {
  width: 231px;
  min-width: 231px;
  min-height: 220px;
  background: transparent;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  overflow: visible;
  position: relative;
}
.faq-thumb::after {
  content: '';
  position: absolute;
  right: 0;
  top: 20px;
  bottom: 20px;
  width: 1.5px;
  background: #E0DFDD;
}
.faq-thumb svg { width: 52px; height: 52px; color: #aaa; }
.faq-thumb img {
  width: 231px;
  height: 220px;
  object-fit: cover;
  object-position: center;
  display: block;
  opacity: 0.05;
}
.faq-content {
  padding: 20px 28px;
  flex: 1;
}
.faq-content h3 {
  font-size: 24px;
  font-weight: 600;
  line-height: 1;
  letter-spacing: 0;
  color: #000000;
  text-align: left;
  margin-bottom: 16px;
}
.faq-item { margin-bottom: 12px; }
.faq-item:last-child { margin-bottom: 0; }
.faq-q {
  font-size: 15px;
  font-weight: 600;
  font-style: italic;
  line-height: 1;
  letter-spacing: 0;
  color: #8C0808;
  margin-bottom: 6px;
}
.faq-a {
  font-size: 15px;
  font-weight: 400;
  line-height: 1;
  letter-spacing: 0;
  color: #000000;
}

/* ── Responsive ── */
@media (max-width: 960px) {
  .hiw-hero { padding: 80px 24px 60px; }
  .hiw-headline { font-size: 2.6rem; }
  .hiw-process { padding: 60px 24px; }
  .hiw-faq { padding: 60px 24px; }
  .faq-thumb { width: 120px; min-width: 120px; }
}
@media (max-width: 600px) {
  .hiw-hero { padding: 60px 20px 48px; min-height: auto; }
  .hiw-headline { font-size: 2rem; }
  .hiw-subtext { font-size: 0.95rem; }
  .hiw-process { padding: 48px 20px; }
  .process-grid { grid-template-columns: 1fr; }
  .hiw-faq { padding: 48px 20px; }
  .faq-card { flex-direction: column; }
  .faq-thumb { width: 100%; min-width: unset; height: 100px; }
  .faq-content { padding: 24px 20px; }
}